Privacy Policy — Picnic Heist Publishing

At Picnic Heist Publishing, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using our website (https://picnicheistpublishing.com), you agree to the practices described here.

Information We Collect

We may collect the following types of personal information when you use our website:

  • Browsing activity: technical data like IP address, browser type, and pages visited (via cookies and analytics).
  • Account details: name, email address, password, and login information if you create an account.
  • Order information: billing address, shipping address, payment details, and the products you purchase.
  • Newsletter sign-ups: your name and email address when you subscribe to our mailing list.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.
  • Manage your account and provide customer service.
  • Send order updates, shipping notifications, and relevant communications.
  • Share newsletters or marketing updates (only if you opt in).
  • Improve our website, products, and services.

Sharing Your Information

We do not sell your personal data. We may share information with trusted third parties only as necessary to provide our services, such as:

  • Payment processors (e.g., PayPal, Stripe, Shopify Payments).
  • Shipping providers (e.g., USPS, UPS, FedEx).
  • Email services (e.g., Mailchimp) if you subscribe to our newsletter.
  • Analytics providers (e.g., Google Analytics) to understand website usage.

Each provider has its own privacy policy governing how it uses your data.

Cookies & Tracking

Our site uses cookies and similar technologies to:

  • Keep items in your cart.
  • Remember your preferences and login status.
  • Analyze site traffic and improve performance.

You can control or disable cookies through your browser settings, though some features may not work as intended.

Children’s Privacy

As a children’s book publisher, we care deeply about protecting young readers. Our website is intended for parents, educators, and adult purchasers. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected data from a child, please contact us so we can delete it.

Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates.
  • Request deletion of your personal data.
  • Opt out of marketing emails at any time by clicking “unsubscribe.”

Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute protection.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the “Effective Date” updated.

Contact Us

If you have questions about this Privacy Policy or how we use your information, please contact us:

Email: hello@picnicheistpublishing.com

Address: 8401 Mayland Dr, Ste V, Richmond, VA 23294